Zomato Recruitment 2024

As a Customer Service Representative at Zomato, you'll be responsible for conducting insightful research and analysis to support strategic decision-making across the marketing department. You'll work closely with marketing teams, product managers, and other stakeholders to gather, analyze, and interpret data, translate it into actionable insights, and recommend strategies that drive growth and success.

Zomato Careers

Responsibilities:

• Conduct market research to understand consumer trends, preferences, and behaviors related to online food delivery.
• Analyze quantitative and qualitative data from various sources, including surveys, social media, website analytics, and competitor analysis.
• Identify and develop research methodologies to address specific marketing questions and objectives.
• Present research findings and recommendations to stakeholders in a clear, concise, and compelling manner.
• Stay up-to-date on industry trends and best practices in marketing research.
• Collaborate with cross-functional teams to ensure research insights are effectively integrated into marketing strategies.

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Skills:

• Bachelor's degree in Marketing, Business Analytics, Statistics, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Proficiency in data analysis tools and techniques, such as Microsoft Excel, Google Sheets, and SQL (preferred).
• Ability to work independently and as part of a team.
• Passion for the food industry and online delivery space.

   

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