Position title
Urgent Hiring in Wipro - Jobs For Freshers - Customer Service Representative
Job Location
India
Remote work from: IND




Base Salary
USD20-USD32 Per hour
Qualifications

Graduate

Employment Type
Full-time





Description

Urgent Hiring in Wipro

In this role, you'll be the frontline representative for our valued clients, providing exceptional support through various channels like phone, email, and chat. You'll be responsible for troubleshooting technical issues, answering inquiries, and resolving customer concerns promptly and efficiently. But it's not just about resolving issues; you'll also have the opportunity to build relationships, foster trust, and become a trusted advisor to our clients.

Wipro Careers

Responsibilities:

  • Provide prompt, accurate, and courteous support to clients via phone, email, and chat.
  • Actively listen to understand customer needs and concerns.
  • Troubleshoot technical issues and offer solutions to common problems.
  • Research and escalate complex issues to ensure timely resolution.
  • Document interactions and maintain accurate records.
  • Proactively identify and suggest upselling and cross-selling opportunities.
  • Contribute to a positive and professional team environment.

   

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Wipro Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Active listening and problem-solving abilities.
  • Customer-centric approach with a focus on building positive relationships.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite.
  • Technical aptitude and willingness to learn new technologies.

 

Tags:

wipro job,wipro,wipro job vacancy,wipro jobs,wipro latest recruitment,wipro recruitment,wipro hiring,wipro jobs for freshers,wipro work from home jobs,jobs in wipro

   

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Important Links

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Date posted
February 6, 2024
Valid through
August 31, 2024
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Position: Urgent Hiring in Wipro - Jobs For Freshers - Customer Service Representative

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