Unilever Recruitment 2023

As a Customer Officer at Unilever, you will play a pivotal role in ensuring an exceptional customer experience. You will be at the forefront of building and maintaining strong relationships with our customers, contributing to the growth and success of our business.

Unilever Career

Responsibilities:

• Customer Relationship Management:
  • Cultivate and maintain positive relationships with key customers through effective communication and understanding of their needs.
  • Collaborate with cross-functional teams to address customer inquiries, resolve issues, and ensure a seamless end-to-end customer experience.
  • Proactively identify opportunities for upselling and cross-selling, driving revenue growth and customer satisfaction.
• Order Management and Fulfillment:
  • Oversee the end-to-end order management process, ensuring accurate and timely order processing.
  • Collaborate with logistics and supply chain teams to optimize inventory levels and minimize lead times.
  • Monitor and analyze order trends to anticipate demand fluctuations and implement proactive solutions.