Position title
Unilever Recruitment 2023 - Free Job Alert - Collection Agent Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Graduation degree

Employment Type
Full-time





Description

Unilever Recruitment 2023

We are seeking a dedicated and detail-oriented Collection Agent to join our finance team. As a Collection Agent at Unilever, you will play a crucial role in maintaining healthy financial relationships with our valued customers. This position requires a proactive and results-driven individual with excellent communication skills and a passion for contributing to a sustainable and purpose-driven company.

Unilever Career

Responsibilities:

  • Account Receivable Management:
    • Effectively manage and monitor the accounts receivable portfolio to ensure timely collection of outstanding payments.
    • Implement proactive collection strategies, utilizing diplomatic communication to address payment discrepancies and resolve customer queries promptly.
  • Customer Relationship Building:
    • Build and maintain positive relationships with customers through clear and professional communication.
    • Collaborate with sales and customer service teams to address customer concerns and facilitate a smooth resolution of issues, fostering a positive customer experience.
  • Data Analysis and Reporting:
    • Analyze customer payment trends and provide regular reports to the finance team, identifying areas for improvement and implementing solutions to optimize the collection process.




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Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills with the ability to convey complex information clearly and diplomatically.
    • Strong negotiation and persuasion skills to navigate challenging situations while maintaining positive customer relationships.
  • Analytical Acumen:
    • Proficient in data analysis and reporting, with the ability to derive actionable insights from financial data.
    • Strong attention to detail and accuracy in identifying trends and discrepancies in accounts receivable records.
  • Team Collaboration:
    • Ability to work collaboratively in a cross-functional team environment, coordinating efforts with sales, customer service, and other relevant departments.
    • Demonstrated ability to contribute proactively to team goals and initiatives.
Important Links

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Date posted
December 12, 2023
Valid through
March 31, 2024
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Position: Unilever Recruitment 2023 - Free Job Alert - Collection Agent Post

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