TCS Careers

We are looking for a Technical Specialist to join our growing team! In this work-from-home role, you'll use your technical skills to assist clients and troubleshoot problems.

About the Job:

• Provide technical support to clients by phone, email, and chat.
• Troubleshoot technical problems and find solutions.
• Document technical issues and resolutions.
• Stay up-to-date on the latest technology.

Key Responsibilities:

• Answer client questions about our products and services.
• Diagnose and resolve technical problems.
• Escalate complex issues to the appropriate team.
• Maintain accurate records of all interactions with clients.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 1 year of experience in technical support.
• Excellent communication and problem-solving skills.
• Strong ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work on cutting-edge technology.
• Work-from-home environment.
• Great company culture!

How to Apply:

We encourage you to apply for this exciting opportunity on our careers website!