Position title
Sun Pharma Recruitment 2023 - Job Application - Customer Officer Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD19.,500 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Sun Pharma Recruitment 2023

We are seeking a dynamic and customer-focused professional to join our team as a Customer Officer. As a key player in our organization, you will be responsible for ensuring exceptional customer experiences and building lasting relationships. If you are passionate about customer service, thrive in a fast-paced environment, and are eager to contribute to the success of a leading pharmaceutical company, we encourage you to apply.

Sun Pharma Career

Responsibilities

  • Customer Engagement and Support:
    • Interact with customers to understand their needs, provide product information, and address inquiries or concerns.
    • Collaborate with cross-functional teams to ensure prompt and effective resolution of customer issues.
    • Proactively engage with customers to gather feedback and identify opportunities for improvement in our products and services.
  • Order Processing and Logistics Coordination:
    • Manage and process customer orders with accuracy and efficiency, ensuring timely delivery of pharmaceutical products.
    • Collaborate with the logistics team to monitor shipment status and address any delivery-related issues.
    • Maintain comprehensive records of customer transactions, order history, and communication for future reference.




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Skills

  • Excellent Communication:
    • Strong verbal and written communication skills with the ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and concerns effectively.
  • Problem-Solving:
    • Proven ability to analyze complex situations, identify root causes, and implement effective solutions.
    • A strategic thinker with the capability to anticipate and address customer challenges proactively.
  • Customer Focus:
    • Genuine passion for providing exceptional customer service and building positive customer relationships.
    • Ability to empathize with customers and adapt communication style to meet their needs.
Important Links

Find the Link in Apply Now Button



Date posted
December 15, 2023
Valid through
March 31, 2024
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Position: Sun Pharma Recruitment 2023 - Job Application - Customer Officer Post

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