Position title
Samsung Recruitment 2023 - Job Opportunities - Customer Service Trainee Post
Job Location
India
Remote work from: India




Base Salary
USD13,500-USD19,500 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Samsung Recruitment 2023

Join our dynamic team at Samsung, a global leader in technology and innovation. At Samsung, we are committed to creating a better world through cutting-edge products and services. As a Customer Service Trainee, you will be an integral part of our mission to provide exceptional customer support and uphold the highest standards of service excellence.

Samsung Career

Responsibilities:

  • Customer Engagement:
    • Interact with customers via various channels, including phone, email, and live chat, to address inquiries, provide product information, and resolve issues promptly.
    • Foster positive customer relationships by actively listening, understanding their needs, and offering effective solutions, ensuring a seamless and satisfying experience.
  • Product Knowledge and Support:
    • Develop a comprehensive understanding of Samsung products and services to assist customers with troubleshooting, technical support, and guidance on product usage.
    • Collaborate with cross-functional teams to stay informed about product updates, known issues, and best practices, ensuring accurate and up-to-date information is provided to customers.




Samsung Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills with the ability to articulate information clearly and concisely.
    • Active listening skills to understand customer concerns and respond effectively.
  • Problem-Solving:
    • Strong analytical and problem-solving skills to assess customer issues and provide timely and accurate resolutions.
    • Ability to think critically and adapt to evolving situations, demonstrating a proactive and solution-oriented approach.
  • Team Collaboration:
    • Ability to collaborate effectively with team members, sharing knowledge and insights to collectively enhance customer service.
    • Maintain a positive and cooperative attitude in a fast-paced and dynamic work environment.
Important Links

Find the Link in Apply Now Button



Date posted
December 21, 2023
Valid through
March 31, 2024
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Position: Samsung Recruitment 2023 - Job Opportunities - Customer Service Trainee Post

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