Reliance Industries Limited Recruitment 2024

Do you have a passion for helping people resolve financial challenges? Are you a clear communicator with a knack for problem-solving?

If so, then a career as a Collections Agent at Reliance Industries Limited (RIL) could be the perfect opportunity for you. In this role, you'll play a vital role in our financial operations by recovering past-due accounts while providing exceptional customer service.

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About Reliance Industries Limited

Reliance Industries Limited (RIL) is a leading Indian multinational conglomerate company, headquartered in Mumbai, Maharashtra. It has a diverse presence across various industries including energy, petrochemicals, textiles, retail, telecommunications, and media. Renowned for its innovation and growth, RIL is a great place to build a rewarding career.

Summary

We're seeking a highly motivated and results-oriented Collections Agent to join our team. You'll be responsible for contacting customers with past-due accounts, establishing communication, negotiating payment plans, and recovering outstanding balances. This role requires a strong commitment to ethical practices and a dedication to providing a positive experience for our customers.

Key Responsibilities

• Professionally contact customers with past-due accounts via phone, email, or mail.
• Clearly explain the outstanding balance and collection process.
• Actively listen to customer concerns and identify the root cause of delinquency.
• Negotiate and establish realistic payment plans that are mutually beneficial.
• Process payments and update account records accurately and efficiently.
• Maintain a positive and professional demeanor throughout all interactions.
• Adhere to all company policies, procedures, and federal and state regulations regarding debt collection.
• Research and locate debtors using skip tracing techniques when necessary.
• Escalate unresolved accounts to appropriate personnel for further action.

Required Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong negotiation and problem-solving abilities.
• Proficient in computer skills and data entry.
• Ability to work independently and manage multiple tasks effectively.
• A keen eye for detail and accuracy.
• Strong work ethic and a commitment to achieving results.
• Experience in customer service or collections is a plus.
• A genuine desire to help people overcome financial challenges.

Experience

This role is open to both experienced and qualified freshers. We welcome passionate individuals with strong communication and problem-solving skills who are eager to learn and grow in their careers.

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Why Join Reliance Industries Limited

RIL offers a dynamic and stimulating work environment where you'll have the opportunity to contribute to the success of a leading Indian conglomerate. Here are some of the benefits you can expect:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• Work in a collaborative and supportive team environment
• Be part of a company that is committed to innovation and growth
• Make a real difference by helping people resolve financial challenges

Application Process

To apply for this position, please submit your resume and cover letter online through our careers portal. In your cover letter, be sure to highlight your relevant skills and experience, and explain why you're interested in this role at RIL.

Motivate to Join

RIL is a company that values its employees and offers a rewarding career path. If you're looking for an opportunity to make a difference, develop your skills, and be part of a winning team, then we encourage you to apply!

General Overview

As a Collections Agent at RIL, you'll play a key role in maintaining the financial health of our company. You'll be responsible for collecting past-due accounts while providing exceptional customer service. This role requires a blend of communication, negotiation, and problem-solving skills. If you're passionate about helping people and enjoy working in a fast-paced environment, then this opportunity is for you!

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