Recruitment For Freshers GlaxoSmithKline

As a Customer Care Associate, you will be the voice of GSK for our patients, healthcare professionals, and consumers. You will be responsible for providing exceptional service, answering questions, and resolving issues related to our products and services. This is a rewarding opportunity to make a real impact on people's health and well-being, while working in a dynamic and collaborative environment.

GlaxoSmithKline Career

Responsibilities:

• Deliver exceptional customer service: Actively listen to understand customer needs, provide accurate and timely information, and resolve inquiries with empathy and professionalism.
• Process orders and inquiries: Handle product orders, manage returns and exchanges, and address product-related concerns efficiently and effectively.
• Maintain accurate records: Document interactions, update databases, and ensure compliance with company policies and procedures.
• Stay informed about GSK products and services: Participate in training programs to stay up-to-date on the latest product information and company initiatives.