Meesho Recruitment 2024

As a Help Desk Worker at Meesho, you will play a pivotal role in providing exceptional customer support to our growing reseller base. You will be the first point of contact for resellers seeking assistance with technical issues, product information, and order queries. Your ability to effectively troubleshoot problems, provide clear guidance, and maintain a positive demeanor will be instrumental in ensuring our resellers' success.

Meesho Career

Responsibilities:

• Proactively respond to incoming support requests via phone, email, and chat.
• Diagnose and resolve technical issues related to the Meesho platform, including product listings, order management, and payments.
• Provide clear and concise explanations to resellers, addressing their concerns and resolving their issues promptly.
• Escalate complex or unresolved issues to the appropriate technical team for further assistance.
• Maintain accurate records of support interactions and update customer information as needed.
• Participate in continuous learning and training programs to enhance technical expertise and support capabilities.