Meesho Recruitment 2024

As a Customer Service Executive at Meesho, you will play a pivotal role in ensuring customer satisfaction and maintaining our reputation for exceptional service. You will be the frontline representative, interacting with our diverse customer base, resolving inquiries, and providing support to enhance their overall experience.

Meesho Career

Responsibilities:

• Customer Engagement: Engage with customers through various channels, including phone calls, emails, and chat, to address their queries, concerns, and feedback promptly and professionally.
• Problem Resolution: Effectively troubleshoot and resolve customer issues, ensuring a positive resolution and a high level of satisfaction. Collaborate with internal teams to expedite solutions and improvements based on customer feedback.
• Product Knowledge: Stay informed about Meesho's products and services to provide accurate information to customers. Proactively educate customers on features, promotions, and additional services to enhance their overall experience.