Meesho Recruitment 2024

At Meesho, we're on a mission to empower individuals and small businesses to succeed in the digital economy. As a leading e-commerce platform, we believe in creating opportunities and fostering a sense of community. Join us in revolutionizing the way people connect, share, and thrive.

Meesho Career

Responsibilities:

• Customer Engagement:
  • Build strong relationships with customers through empathetic communication and active listening.
  • Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
  • Proactively address customer concerns, resolving issues to ensure a positive customer experience.
• Product Knowledge:
  • Develop a deep understanding of Meesho's products and services to effectively assist customers.
  • Stay updated on product features, updates, and promotions to provide relevant information to customers.
  • Educate customers on the use of Meesho's platform and troubleshoot technical issues.
• Problem Resolution:
  • Investigate and analyze customer issues, collaborating with internal teams to find comprehensive solutions.
  • Escalate complex issues to the appropriate channels while ensuring a seamless resolution process.