Meesho Recruitment 2023

At Meesho, we're on a mission to empower small businesses and entrepreneurs by providing them with the tools and resources they need to succeed in the rapidly evolving digital landscape. As a Customer Service Trainee, you'll play a crucial role in ensuring our customers have a seamless experience and receive the support they need to thrive in the world of e-commerce.

Meesho Career

Responsibilities:

• Customer Support Excellence:
  • Provide exceptional customer service through various channels, including but not limited to chat, email, and phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Demonstrate a deep understanding of Meesho's products and services to guide customers effectively, offering solutions and alternatives when necessary.
• Problem Resolution:
  • Investigate and troubleshoot customer issues, collaborating with cross-functional teams to find prompt and effective resolutions.
  • Proactively identify trends in customer concerns and provide feedback to improve processes and product offerings, contributing to an overall enhancement of the customer experience.