Meesho Recruitment 2023

Are you passionate about providing exceptional customer service and resolving queries with a smile? Meesho is seeking a dynamic and customer-centric individual to join our team as a Customer Service Representative. If you thrive in a fast-paced environment, love interacting with people, and are committed to ensuring customer satisfaction, we want you on board!

Meesho Career

Responsibilities:

• Customer Support Excellence:
  • Engage with customers through various channels, including phone, email, and chat, to address their inquiries, concerns, and feedback.
  • Provide accurate and timely information about Meesho's products, services, and policies to assist customers in making informed decisions.
  • Resolve customer issues efficiently and professionally, ensuring a positive customer experience with every interaction.
• Problem-Solving and Escalation:
  • Analyze customer problems and proactively find solutions, collaborating with cross-functional teams to ensure swift resolution.
  • Identify trends in customer issues and escalate to relevant departments for continuous improvement in our products and services.
  • Handle challenging situations with empathy and diplomacy, turning potential negatives into positive experiences.