Meesho Recruitment 2023

Join our dynamic team at Meesho as a Customer Service Trainee and embark on a rewarding journey to provide exceptional support to our valued customers. This role is ideal for individuals who are passionate about customer satisfaction, possess excellent communication skills, and thrive in a fast-paced, collaborative environment.

Meesho Career

Responsibilities:

• Customer Engagement:
  • Interact with customers via various channels, including phone, email, and chat, to address inquiries, resolve issues, and ensure a positive overall experience.
  • Proactively engage with customers to gather feedback, understand their needs, and provide personalized assistance to enhance satisfaction levels.
  • Collaborate with cross-functional teams to communicate customer insights, contributing to continuous improvement initiatives.
• Problem Resolution:
  • Troubleshoot and resolve customer issues promptly and effectively, demonstrating a deep understanding of Meesho's products, policies, and procedures.
  • Escalate complex problems to senior team members or other departments when necessary, ensuring timely resolution and customer delight.