Position title
Meesho Recruitment 2023 - Job Alert - Customer Service Trainee Post
Job Location
India
Remote work from: India




Base Salary
USD16,000-USD22,500 Per month
Qualifications

12th pass/Graduate.

Employment Type
Full-time





Description

Meesho Recruitment 2023

Meesho is a dynamic and innovative e-commerce platform that empowers small businesses and entrepreneurs to succeed in the digital age. Our mission is to create opportunities for individuals to build their businesses, connect with customers, and thrive in the online marketplace. As a Customer Service Trainee at Meesho, you'll be part of a passionate team dedicated to providing top-notch support to our sellers and customers.

Responsibilities:

  1. Assist Customers: Respond to customer inquiries, concerns, and feedback promptly and professionally through various communication channels such as email, chat, and phone. Take ownership of customer issues and ensure timely resolution.
  2. Seller Support: Provide guidance and support to Meesho sellers in navigating our platform, addressing their queries, and helping them optimize their business operations. Offer insights and tips on improving their performance.
  3. Quality Assurance: Continuously monitor and evaluate the quality of customer interactions and identify areas for improvement. Collaborate with your team to enhance the customer service experience, sharing valuable feedback and ideas.




Meesho Jobs Near Me

Skills:

  1. Effective Communication: Strong verbal and written communication skills are essential. You should be able to convey information clearly, empathetically, and professionally.
  2. Problem-Solving: Demonstrate an ability to think critically and resolve complex issues. Proactively find solutions to challenges that may arise in customer interactions.
  3. Team Player: Collaborate effectively with colleagues, sharing knowledge and contributing to a positive and inclusive work environment. Be open to feedback and eager to learn and grow.

Qualifications:

  1. High School Diploma or Equivalent: A minimum educational requirement is necessary for this entry-level position.
  2. Customer-Centric Attitude: Show a genuine passion for helping customers and providing exceptional service.
  3. Tech-Savvy: Comfort with using computer systems, software, and tools to assist customers and track interactions.
Important Links

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Date posted
November 1, 2023
Valid through
June 30, 2024
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Position: Meesho Recruitment 2023 - Job Alert - Customer Service Trainee Post

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