Mankind Pharma Recruitment 2023

Mankind Pharma is a dynamic pharmaceutical company committed to providing affordable and accessible healthcare solutions. As a Customer Service Representative at Mankind Pharma, you will play a crucial role in ensuring our customers receive exceptional service, contributing to our mission of improving lives through quality healthcare.

Mankind Career

Responsibilities:

• Customer Interaction:
  • Engage with customers in a friendly and professional manner, addressing inquiries, resolving issues, and providing accurate information about our products and services.
  • Respond promptly to customer queries through various channels, including phone, email, and chat, ensuring a positive customer experience.
• Order Processing and Tracking:
  • Efficiently process customer orders, ensuring accuracy and timeliness in delivery.
  • Track and monitor order status, proactively addressing any delays or issues to maintain customer satisfaction.
• Issue Resolution:
  • Investigate and resolve customer complaints or concerns, demonstrating empathy and problem-solving skills to turn challenges into opportunities for customer delight.