Location: Work From Home

About the Job:

Jio Mart is looking for a Customer Care Agent to join our team. In this role, you will handle customer inquiries, resolve issues, and provide exceptional service. You will be the voice of our company, helping customers with their orders and questions. If you enjoy helping people and have great communication skills, this job is perfect for you!

Key Responsibilities:

• Answer customer calls, emails, and chats.
• Resolve customer issues and provide information about products and services.
• Process orders, returns, and refunds.
• Keep records of customer interactions and transactions.
• Work closely with other teams to solve problems.
• Provide feedback to improve customer service processes.

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Requirements:

• High school diploma or equivalent.
• Previous experience in customer service is preferred.
• Strong communication skills (both written and verbal).
• Ability to work in a fast-paced environment.
• Problem-solving skills and attention to detail.
• Basic computer skills and knowledge of customer service software.

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Benefits:

• Flexible work hours.
• Opportunities for career growth.
• Health and wellness benefits.
• Paid time off and holidays.
• Supportive and friendly work environment.

How to Apply:

If you are interested in this position, please apply through our official site. We look forward to your application!