Infosys Recruitment 2024

Infosys is a global leader in consulting, technology, and outsourcing with a track record of over 40 years. We empower clients to navigate their digital transformation journey with our expertise in enterprise consulting, digital transformation, cloud technologies, and business process management.

We are looking for a passionate and detail-oriented individual to join our growing Desktop Support team as a remote employee. In this role, you will play a vital role in ensuring the smooth operation of our employees' desktops and laptops, providing prompt and effective technical support.

Why Join Infosys for this role?

• Make a real impact: You'll be directly contributing to Infosys' success by ensuring our employees have the technology they need to perform at their best.
• Remote work: Enjoy the flexibility and convenience of working from anywhere.
• Growth opportunities: Infosys offers a dynamic work environment with ample opportunities for professional development and career advancement.
• Competitive benefits: We offer a comprehensive benefits package that includes health insurance, paid time off, and retirement savings plans.

Infosys Jobs Near Me

Summary

We are seeking a highly motivated and customer-centric individual to join our vibrant Desktop Support team. As a Desktop Support Specialist, you will be responsible for providing first-line technical assistance to our employees across the globe. You will troubleshoot a wide range of hardware and software issues, configure desktops and laptops, and ensure all systems are up-to-date and functioning optimally.

This role is a perfect fit for someone with a strong foundation in computer hardware and software, excellent communication skills, and a passion for helping others.

Key Responsibilities

• Troubleshoot and resolve a variety of technical issues related to desktops, laptops, peripherals, and software applications.
• Provide remote technical support to employees via phone, email, and remote access tools.
• Install, configure, and maintain desktop hardware and software according to company standards.
• Perform routine maintenance tasks such as system updates, antivirus scans, and data backups.
• Document technical issues and resolutions for future reference.
• Escalate complex issues to senior support personnel when necessary.
• Maintain a positive and professional demeanor while interacting with employees.
• Proactively identify and suggest improvements to enhance desktop support processes.

Required Skills and Qualifications

• A minimum of a diploma or associate's degree in computer science, information technology, or a related field (or equivalent experience).
• A minimum of 1 year of experience in a desktop support role or related technical field.
• Strong understanding of Windows operating systems (10/11 preferred).
• Working knowledge of hardware components and troubleshooting techniques.
• Proficiency in a variety of desktop applications such as Microsoft Office Suite, web browsers, and email clients.
• Excellent communication, interpersonal, and problem-solving skills.
• The ability to work independently and as part of a team.
• A strong commitment to providing exceptional customer service.

Experience

This role is open to both recent graduates (freshers) and experienced professionals. For freshers, a strong academic background in computer science or IT and a willingness to learn are highly valued. For experienced professionals, a minimum of 1 year of experience in a desktop support role is required.

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Why Join Infosys ?

Infosys offers a dynamic and collaborative work environment where you can learn, grow, and contribute to cutting-edge projects. We are committed to fostering a culture of innovation, diversity, and inclusion. As an Infosys employee, you will enjoy:

• Competitive salaries and benefits package
• Opportunities for professional development and training
• A chance to work with a global team on exciting projects
• A positive and supportive work environment

Application Process

To apply for this position, please submit your resume and cover letter online.

Motivate to Join

If you are a highly motivated and results-oriented individual with a passion for technology and a desire to make a difference, we encourage you to apply!

In Conclusion

Infosys is a great place to work for those who are looking for a challenging and rewarding career. If you are interested in joining our team and helping us to deliver exceptional IT support, we encourage you to apply today!

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs