Flipkart Vacancy New Hiring 2024

Flipkart is one of India’s leading e-commerce platforms committed to transforming the shopping experience of Indian consumers. We are looking for a Customer Service Trainee to join our dynamic team.

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Responsibilities:

• Handle customer inquiries: Respond to customer inquiries via phone, email, and chat.
• Resolve issues: Identify customer needs and provide appropriate solutions.
• Maintain customer records: Update customer information in the database during and after each call.
• Work with the team: Collaborate with team members to improve customer service and achieve targets.

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Skills:

• Communication skills: Excellent verbal and written communication skills.
• Problem-solving skills: Ability to handle customer complaints and resolve issues.
• Computer skills: Proficiency in using computer systems and software.

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