Position title
Flipkart Vacancy Near Me - Job Search - Call Center Representative
Job Location
India
Remote work from: India




Base Salary
USD11-USD21 Per hour
Qualifications

Graduate, 12th Pass

Employment Type
Full-time





Description

Flipkart Vacancy Near Me

At Flipkart, we're committed to delivering happiness to millions of customers across India. Our Call Center Representatives play a vital role in achieving this mission by providing prompt, accurate, and friendly support to our customers. As a member of our dynamic team, you'll be the first point of contact for a wide range of customer inquiries, ensuring their voices are heard and their needs are met with empathy and professionalism.

Flipkart Careers

Responsibilities:

  • Be a customer champion: Answer inbound calls from customers with a positive and helpful attitude, addressing their inquiries and concerns related to orders, deliveries, products, returns, and account management.
  • Problem-solving extraordinaire: Actively listen to customer issues, identify root causes, and work collaboratively to find effective solutions that exceed expectations.
  • Knowledge navigator: Stay updated on Flipkart policies, procedures, and product information to provide accurate and timely answers to customer queries.
  • Build trust and rapport: Foster positive relationships with customers by demonstrating empathy, patience, and a genuine willingness to help.
  • Contribute to the team: Collaborate with colleagues and other departments to ensure seamless resolution of complex customer issues.

   

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Flipkart Jobs For Frehers

Skills:

  • Excellent communication skills: Possess strong verbal and written communication skills, with the ability to clearly articulate information and explain complex concepts in a friendly and understandable manner.
  • Customer-centric mindset: Demonstrate a genuine passion for exceeding customer expectations and building positive relationships.
  • Problem-solving aptitude: Possess the ability to think critically, analyze situations, and identify effective solutions to customer problems.
  • Technical proficiency: Comfortable using computers and navigating internal systems with ease.
  • Adaptability and resilience: Thrive in a fast-paced environment and remain calm under pressure.
  • Teamwork spirit: Collaborate effectively with colleagues and other departments to achieve common goals.

 

Tags:

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Important Links

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Date posted
February 10, 2024
Valid through
August 31, 2024
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Position: Flipkart Vacancy Near Me - Job Search - Call Center Representative

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