Position title
Flipkart Recruitment 2024 - New Vacancy - Help Desk Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD18,000 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Flipkart Recruitment 2024

As a Help Desk Specialist at Flipkart, you will play a critical role in providing exceptional customer support to our growing user base. You will be responsible for handling a wide range of technical inquiries and resolving issues promptly and efficiently. Your ability to communicate effectively and empathize with customers will be essential in ensuring their satisfaction.

Flipkart Careers

Responsibilities:

  • Provide first-level technical support to Flipkart users via phone, email, and chat
  • Identify and troubleshoot hardware and software issues
  • Assist users with installing, configuring, and maintaining IT equipment
  • Document technical issues and resolutions for future reference
  • Maintain accurate records of customer interactions
  • Stay up-to-date on the latest technologies and trends




Flipkart Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills
  • Strong technical aptitude with experience in troubleshooting hardware and software issues
  • Proficient in using a variety of IT support tools
  • Ability to work independently and as part of a team
  • Excellent problem-solving and analytical skills
  • Demonstrated ability to remain calm and professional under pressure

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • 1+ years of experience in providing technical support to end users
  • Experience with Windows, Linux, and macOS operating systems
  • Familiarity with IT hardware and software troubleshooting
Important Links

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Date posted
January 5, 2024
Valid through
April 30, 2024
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Position: Flipkart Recruitment 2024 - New Vacancy - Help Desk Post

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