Position title
Flipkart Recruitment 2023 - New Vacancy - Customer Care Agent Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD19,000 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Flipkart Recruitment 2023

Join our dynamic and customer-focused team at Flipkart as a Customer Care Agent. As a pivotal member of our customer service department, you will play a crucial role in ensuring an exceptional shopping experience for our valued customers. If you are passionate about resolving customer queries, providing top-notch service, and thrive in a fast-paced environment, we invite you to be a part of our team.

Flipkart Careers

Responsibilities:

  • Customer Assistance:
    • Respond promptly to customer inquiries through various channels, including phone calls, emails, and chat, demonstrating a deep understanding of Flipkart's products and services.
    • Effectively resolve customer concerns, providing accurate information, troubleshooting issues, and ensuring a positive resolution to enhance customer satisfaction.
  • Problem Solving:
    • Identify and analyze customer issues to offer innovative solutions while maintaining a calm and professional demeanor.
    • Collaborate with cross-functional teams to escalate and resolve complex problems, ensuring a seamless and efficient customer support process.




Flipkart Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills with the ability to articulate information clearly and concisely.
    • Active listening skills to understand customer needs and provide appropriate solutions.
  • Problem-solving Skills:
    • Strong analytical and critical-thinking skills to assess and address customer concerns effectively.
    • Ability to think on your feet and make sound decisions to resolve issues promptly.
  • Customer Focus:
    • A customer-centric approach with a genuine passion for delivering excellent service.
    • Patience and empathy to handle challenging customer situations with professionalism and courtesy.
Important Links

Find the Link in Apply Now Button



Date posted
December 27, 2023
Valid through
March 31, 2024
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Position: Flipkart Recruitment 2023 - New Vacancy - Customer Care Agent Post

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