Position title
Flipkart Recruitment 2023 - Job Change - Collection Agent Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD17,000 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Flipkart Recruitment 2023

As a Collection Agent at Flipkart, you will play a crucial role in ensuring timely recovery of outstanding payments and maintaining a positive customer relationship. We are looking for individuals who are passionate about customer service, possess excellent communication skills, and thrive in a dynamic work environment.

Flipkart Careers

Responsibilities:

  • Recovery Operations:
    • Engage with customers to recover outstanding payments through effective communication and negotiation.
    • Implement collection strategies to minimize overdue accounts and maximize recovery rates.
    • Collaborate with internal teams to address customer concerns and resolve payment issues promptly.
  • Customer Engagement:
    • Build and maintain positive relationships with customers to understand their financial situations and work towards mutually beneficial solutions.
    • Provide exceptional customer service by addressing inquiries, resolving disputes, and offering support in a professional and empathetic manner.
    • Educate customers on payment options, terms, and assist them in finding suitable repayment plans.




Flipkart Jobs Near Me

Skills:

  • Communication:
    • Exceptional verbal and written communication skills.
    • Ability to articulate complex information in a clear and concise manner.
    • Adept at active listening and understanding customer needs.
  • Negotiation and Persuasion:
    • Strong negotiation skills with the ability to reach mutually beneficial agreements.
    • Persuasive communication to influence positive customer action.
    • Resilience in handling objections and overcoming challenges.
  • Problem-Solving:
    • Analytical mindset with the ability to assess customer situations and propose effective solutions.
    • Proactive approach to identifying and resolving issues.
    • Critical thinking skills to evaluate payment plans and recommend appropriate actions.
Important Links

Find the Link in Apply Now Button



Date posted
December 11, 2023
Valid through
March 31, 2024
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Position: Flipkart Recruitment 2023 - Job Change - Collection Agent Post

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