Flipkart Vacancy New Job Search

As a Customer Care Associate at Flipkart, you will be a part of our dynamic customer service team, ensuring the highest levels of customer satisfaction. You will be responsible for handling customer inquiries, resolving customer issues, and maintaining a high level of customer service.

Flipkart Careers

Responsibilities:

Customer Service: Respond to customer inquiries via phone, email, and in-person.
Problem Resolution: Identify customer needs, clarify information, and provide solutions.
Record Keeping: Keep records of customer interactions and transactions.
Team Collaboration: Work closely with the customer service team and other departments to meet organizational goals.
Reporting: Provide feedback on the efficiency of the customer service process.