Customer Service Trainee

We are seeking a Customer Service Trainee who is eager to learn and grow in a fast-paced environment. The trainee will be trained on various aspects of customer service and will be responsible for assisting our experienced customer service team.

PhonePe Careers

Responsibilities:

• Customer Support: Learn to respond to customer inquiries via phone, email, and chat under the guidance of experienced team members.
• Service Improvement: Learn to identify opportunities to improve the customer experience and suggest solutions to management.
• Teamwork: Work closely with other team members and departments to ensure consistent service and improve processes.

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Skills:

• Communication: Good verbal and written communication skills.
• Learning Attitude: Eagerness to learn and adapt to new environments.
• Empathy: Ability to empathize with and prioritize customer needs.

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