Position title
Customer Service Job - Remote Jobs - Job Vacancy in TCS
Job Location
India
Remote work from: IND
Base Salary
USD22-USD32 Per hour
Qualifications
Graduate
Employment Type
Full-time
Description
Customer Service Job
We're seeking passionate and customer-centric individuals to join our dynamic Customer Service team. In this role, you'll be the frontline voice of TCS, ensuring client satisfaction through responsive and efficient support.
TCS Careers
Responsibilities:
- Handle customer inquiries: Respond to client queries via phone, email, and chat platforms, effectively understanding their needs and concerns.
- Resolve issues: Utilize your problem-solving skills to identify solutions, troubleshoot technical difficulties, and provide accurate information and guidance.
- Build positive relationships: Foster open communication, actively listen to customer feedback, and cultivate long-lasting relationships with clients.
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TCS Job Vacancy Near Me
Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport and trust.
- Active listening and problem-solving skills to navigate complex inquiries and find solutions.
- Strong computer literacy and proficiency in using customer service software and tools.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Positive attitude and a genuine desire to exceed customer expectations.
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Hiring organization
Date posted
January 30, 2024
Valid through
April 30, 2024
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