Customer Service Executive Post

Zomato is a leading food delivery and restaurant discovery platform, operating in multiple countries across the globe. We are looking for a Customer Service Executive to join our team.

Zomato Careers

Responsibilities:

• Handle customer inquiries: Respond to customer inquiries about our products and services.
• Resolve customer issues: Identify customer needs and provide appropriate solutions.
• Maintain customer records: Update customer information in the database during and after each call.
• Work with the team: Collaborate with team members to improve customer service and achieve targets.

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Skills:

• Communication skills: Excellent verbal and written communication skills.
• Problem-solving skills: Ability to handle customer complaints and resolve issues.
• Computer skills: Proficiency in using computer systems and software.

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