Position title
Customer Service Executive - All Jobs For You - Vacancy Hiring in Zomato
Job Location
India
Remote work from: India




Base Salary
USD10-USD20 Per hour
Qualifications

Graduate, 12th Pass

Employment Type
Full-time





Description

Customer Service Executive

Zomato is India's leading online food ordering and delivery platform, connecting millions of hungry customers with their favorite restaurants. We're a passionate bunch, driven by the belief that food brings people together and creates lasting memories. As a Customer Service Executive, you'll play a pivotal role in ensuring our customers have a seamless and delightful experience, from order placement to delicious delivery.

Zomato Careers

Responsibilities:

  • Be the friendly voice and face of Zomato, providing exceptional support to customers via phone, email, and chat.
  • Efficiently resolve customer inquiries and complaints, ensuring a quick and positive resolution.
  • Proactively identify and address potential issues, going the extra mile to exceed customer expectations.
  • Collaborate with internal teams to troubleshoot technical problems and ensure smooth order processing.
  • Contribute to continuous improvement by analyzing customer feedback and suggesting process enhancements.

   

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Zomato Jobs Near Me

Skills:

  • Customer-centric: You have a genuine passion for helping others and possess a natural ability to build rapport.
  • Communication maestro: You excel in both written and verbal communication, clearly articulating information and actively listening to understand concerns.
  • Problem-solver extraordinaire: You're resourceful and possess a knack for finding creative solutions to complex situations.
  • Tech-savvy: You're comfortable using various communication tools and navigating customer service platforms.
  • Positive attitude: You bring a smile to every interaction, radiating enthusiasm and a willingness to learn.

 

Tags:

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Important Links

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Date posted
February 24, 2024
Valid through
August 31, 2024
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Position: Customer Service Executive - All Jobs For You - Vacancy Hiring in Zomato

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