Position title
Customer Experience Agent in Whitehat JR - Latest Job - Whitehat JR Careers
Job Location
India
Remote work from: India
Base Salary
USD12-USD22 Per hour
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
Customer Experience Agent in Whitehat JR
WhiteHat Jr. is the world's leading coding platform for kids aged 6-14. We believe in nurturing young minds with the power of coding, equipping them with the critical skills and creative problem-solving abilities needed to thrive in the digital age. With a community of over 18 million students and a network of over 18,000 certified teachers, we are on a mission to make coding accessible and enjoyable for every child.
Whitehat JR Careers
Responsibilities:
- Be the first point of contact for students, parents, and teachers, addressing their inquiries and concerns promptly and efficiently.
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Proactively identify and resolve issues, ensuring customer satisfaction and a positive brand experience.
- Gather and analyze customer feedback to identify areas for improvement and contribute to the continuous development of our services.
- Foster strong relationships with students, parents, and teachers, building trust and advocating for their needs.
- Stay updated on WhiteHat Jr.'s products, services, and policies to provide accurate and relevant information to customers.
If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs
Hiring organization
Date posted
January 27, 2024
Valid through
August 31, 2024
PDF Export