Position title
Customer Experience Agent in Whitehat JR - All India Jobs - Whitehat JR Careers
Job Location
India
Remote work from: India




Base Salary
USD12-USD20 Per hour
Qualifications

Graduate, 12th Pass

Employment Type
Full-time





Description

Customer Experience Agent in Whitehat JR

WhiteHat Jr. is the world's leading coding platform for kids aged 6-14. We believe in nurturing young minds with the power of coding, equipping them with the critical skills and creative problem-solving abilities needed to thrive in the digital age. With a community of over 18 million students and a network of over 18,000 certified teachers, we are on a mission to make coding accessible and enjoyable for every child.

Whitehat JR Careers

Responsibilities:

  • Be the first point of contact for students, parents, and teachers, addressing their inquiries and concerns promptly and efficiently.
  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Proactively identify and resolve issues, ensuring customer satisfaction and a positive brand experience.
  • Gather and analyze customer feedback to identify areas for improvement and contribute to the continuous development of our services.
  • Foster strong relationships with students, parents, and teachers, building trust and advocating for their needs.
  • Stay updated on WhiteHat Jr.'s products, services, and policies to provide accurate and relevant information to customers.




WhiteHat Jr. Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills, with the ability to build rapport and connect with people of all ages.
  • A passion for education and a genuine interest in the world of coding.
  • Strong problem-solving and analytical skills, with the ability to think critically and find solutions.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in written and verbal communication, with a focus on clarity, accuracy, and conciseness.
  • Adaptability and a willingness to learn new things quickly.

 

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Date posted
January 24, 2024
Valid through
August 31, 2024
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Position: Customer Experience Agent in Whitehat JR - All India Jobs - Whitehat JR Careers

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