Customer Care Associate

We are seeking a dedicated and customer-focused Customer Care Associate to join our team at PhonePe. In this role, you will be responsible for handling customer inquiries, resolving customer issues, and ensuring a high level of customer satisfaction.

PhonePe Careers

Responsibilities:

• Customer Service: Respond to customer inquiries via phone, email, and in-person meetings.
• Problem Resolution: Resolve customer issues in a timely and effective manner.
• Product Knowledge: Stay updated on PhonePe’s products and services to provide accurate information to customers.
• Customer Relationship Management: Maintain positive relationships with customers to foster loyalty and retention.

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Phonepe Jobs For Freshers

Skills:

• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to solve problems and handle customer issues.
• Customer Service: Strong customer service skills and a customer-focused approach.
• Teamwork: Ability to work well in a team environment.

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