Position title
Customer Care Agent Posts - Job Recruitment - TCS Careers
Job Location
India
Remote work from: IND




Base Salary
USD20-USD32 Per hour
Qualifications

Graduate

Employment Type
Full-time





Description

Customer Care Agent Posts

Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization. We work with leading enterprises globally to help them achieve their business transformation goals. As a Customer Care Agent at TCS, you'll be the first point of contact for our esteemed clients, playing a crucial role in delivering exceptional customer service and building lasting relationships.

TCS Careers

Responsibilities:

  • Provide prompt and accurate support to clients through various channels, including phone, email, and chat.
  • Actively listen to customer concerns and inquiries, gathering relevant information to diagnose and resolve issues efficiently.
  • Proactively identify and escalate complex issues to ensure timely resolution.
  • Maintain detailed records of customer interactions and ensure accurate data entry.
  • Contribute to a positive and supportive team environment.

   

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TCS Job Vacancy Near Me

Skills:

  • Excellent communication and interpersonal skills, with the ability to build rapport and clearly explain technical concepts.
  • Strong problem-solving and analytical skills.
  • Customer-centric mindset with a passion for exceeding expectations.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in MS Office Suite.

 

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Important Links

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Date posted
February 10, 2024
Valid through
April 30, 2024
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Position: Customer Care Agent Posts - Job Recruitment - TCS Careers

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