Graduate
Customer Care Agent Posts
Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization. We work with leading enterprises globally to help them achieve their business transformation goals. As a Customer Care Agent at TCS, you'll be the first point of contact for our esteemed clients, playing a crucial role in delivering exceptional customer service and building lasting relationships.
TCS Careers
Responsibilities:
- Provide prompt and accurate support to clients through various channels, including phone, email, and chat.
- Actively listen to customer concerns and inquiries, gathering relevant information to diagnose and resolve issues efficiently.
- Proactively identify and escalate complex issues to ensure timely resolution.
- Maintain detailed records of customer interactions and ensure accurate data entry.
- Contribute to a positive and supportive team environment.
If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs
TCS Job Vacancy Near Me
Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport and clearly explain technical concepts.
- Strong problem-solving and analytical skills.
- Customer-centric mindset with a passion for exceeding expectations.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in MS Office Suite.
Tags:
tata consultancy services,tata consultancy services interview,tata consultancy services (business operation),tata consultancy services stock,tata consultancy services share,tata consultancy services pune jobs,ratan tata,tcs it services,service,social service,tcs share ratan tata,tata sons,tata inspiration series,tata nano,hr interview questions and answers
If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs
