Position title
Amazon Recruitment 2024 - Latest Opportunity - Client Service Executive Post
Job Location
India
Remote work from: India




Base Salary
USD11,500-USD19,500 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Amazon Recruitment 2024

At Amazon, we are committed to being the most customer-centric company on Earth. To support this mission, we are seeking a dynamic and customer-focused individual to join our team as a Client Service Executive. This is an exciting opportunity to be at the forefront of Amazon's dedication to exceptional customer service and innovation.

Amazon Careers

Responsibilities:

  • Customer Engagement:
    • Build and maintain strong, positive relationships with clients by understanding their business needs and proactively addressing any issues or concerns.
    • Act as the primary point of contact for clients, providing timely and effective responses to inquiries, ensuring a seamless customer experience.
    • Collaborate cross-functionally with internal teams to anticipate customer needs and deliver solutions that exceed expectations.
  • Problem Resolution:
    • Investigate and resolve customer complaints, issues, or escalations promptly and professionally.
    • Utilize strong problem-solving skills to identify root causes of customer concerns and implement preventative measures to enhance overall client satisfaction.
    • Monitor customer feedback and collaborate with internal teams to implement improvements in products or services.
  • Client Onboarding and Training:
    • Facilitate the onboarding process for new clients, ensuring a smooth transition and comprehensive understanding of Amazon's products and services.




Amazon Jobs Near Me

Skills:

  • Exceptional Communication:
    • Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
    • Active listening skills to understand client needs and concerns, fostering effective communication.
  • Problem-Solving:
    • Proven ability to analyze information, identify key issues, and develop effective solutions.
    • Quick decision-making skills, particularly in high-pressure situations, to ensure timely issue resolution.
  • Customer Focus:
    • Passion for delivering outstanding customer service and a dedication to exceeding customer expectations.
    • Ability to empathize with clients, demonstrating a customer-centric approach in all interactions.
Important Links

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Date posted
January 4, 2024
Valid through
May 31, 2024
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Position: Amazon Recruitment 2024 - Latest Opportunity - Client Service Executive Post

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