Position title
Amazon Recruitment 2023 - Latest Vacancy - Customer Service Executive Post
Job Location
India
Remote work from: India




Base Salary
USD11,000-USD19,000 Per month
Qualifications

Any Graduate.

Employment Type
Full-time





Description

Amazon Recruitment 2023

At Amazon, we strive to be the most customer-centric company on Earth. Our Customer Service team plays a crucial role in achieving this goal by providing exceptional support to our diverse customer base. Join us in creating the best-in-class customer experiences and contributing to the success of one of the world's leading e-commerce and technology companies.

Amazon Careers

Responsibilities:

  • Customer Engagement:
    • Engage with customers through various channels, including phone, email, and chat, to address inquiries, resolve issues, and ensure a positive customer experience.
    • Proactively identify and address customer needs, offering personalized solutions and assistance to enhance overall satisfaction.
    • Collaborate with cross-functional teams to escalate and resolve complex customer issues, ensuring timely resolution and customer delight.
  • Product Knowledge and Support:
    • Develop a deep understanding of Amazon's products, services, and policies to provide accurate and effective information to customers.
    • Assist customers in navigating our platform, guiding them through the order process, troubleshooting technical issues, and providing relevant product recommendations.
    • Stay informed about industry trends, competitor products, and emerging technologies to better assist customers and contribute to continuous improvement.




Amazon Jobs Near Me

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills.
    • Ability to articulate complex information in a clear and concise manner.
    • Active listening skills to understand customer needs and concerns effectively.
  • Problem-Solving:
    • Strong analytical and problem-solving abilities.
    • Capacity to think critically and make informed decisions.
    • Resilience in handling challenging situations and turning them into positive outcomes.
  • Customer Focus:
    • Genuine passion for delivering outstanding customer service.
    • Empathy and the ability to relate to customers from diverse backgrounds.
    • A customer-first mindset with a commitment to exceeding expectations.
Important Links

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Date posted
December 26, 2023
Valid through
March 31, 2024
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Position: Amazon Recruitment 2023 - Latest Vacancy - Customer Service Executive Post

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